Visit the official CapCut Help Center to check your current version.
, which may cause templates to fail if your credits haven't refreshed. direct email address for CapCut’s billing support or a guide on how to downgrade your app version How to Fix CapCut Error: Update Needed!
The 5.5.0 update also focused on stabilizing the app for a wider range of users:
Attach screenshots of your subscription purchase and the credit balance screen. Describe the Issue: