: You must provide the printer's Serial Number , Firmware Version , and CRUM number to the firmware provider to generate a unique fix file.
Note: Always verify that the firmware version is newer than your current version; downgrading is rarely supported. firmware reset samsung ml 2160 2165 2160w 2165w link
Firmware fixes are unique to each machine. You must collect three pieces of data before searching for a reset file: (e.g., V3.00.01.14). CRUM Number: An 11-digit serial unique to the toner chip. : You must provide the printer's Serial Number
A (or downgrade) restores the printer’s original logic, allowing it to accept standard, compatible, or refilled cartridges again. This is especially popular for the ML-2160 , ML-2165 , and their Wi-Fi variants ( ML-2160W , ML-2165W ). You must collect three pieces of data before
Menu → # → 1934 → Menu → New Cartridge → Yes → Power cycle.
This is a known glitch. Turn off the printer, remove the toner, close all covers, turn it back on, then reinsert the toner. The jam flag will clear.