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| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | "DPMI Error" on startup | Full-screen DOS mode mismatch | Edit PIF settings to use "Windowed" mode with 32MB EMS | | | Parallel port dongle not detected or driver missing | Reinstall Sentinel driver from Drivers folder on disk | | Timeout on serial connection | Wrong cable pinout | Use null-modem cable with specific RTS/CTS wiring (see manual) | | Corrupt project file error | Hard disk sector errors or floppy transfer corruption | Restore from backup; run CHKDSK before re-opening |

Because the product is legacy, it is no longer available as a standard retail download. You can find it through the following channels: automax programming executive software download