If your Moto g30 shows "IMEI Unknown" or "00000000000," try these safe steps first: 1. The Power Cycle

: The IMEI is also printed on the original box sticker or the SIM card tray . Legitimate "Repair" vs. Illegal "Changing"

Use authorized repair shops

Use the Motorola Software Fix Tool (also known as Rescue and Smart Assistant - RSA). Process: Install the PC client, connect your Go to product viewer dialog for this item.

chipset. If the official RSA tool fails, technicians often use Qualcomm-specific tools: