: Ensure you are using the USB Console port, not the management Ethernet port or the standard USB storage port. alternative terminal emulators that work best with this specific driver?
The ciscousbconsoledriver31zip upd specifically refers to the driver setup packaged in a .zip file, version 3.1, intended as an update. ciscousbconsoledriver31zip upd
Use a driver uninstaller tool like Display Driver Uninstaller (DDU) or USBDeview to remove all traces of previous Cisco USB drivers. Then reboot before installing v3.1. : Ensure you are using the USB Console