| Issue | Likely solution | |--------|----------------| | “Incompatible version” | Your hardware revision may only support up to v4.x. Downgrade or contact support. | | Checksum error | Re-download the file; file may be corrupted. | | Device not responding after upgrade | Perform a factory reset using the physical reset button (see manual). |
Download the correct firmware for your specific panel resolution (e.g.,
Downloading and installing P50-368v5.0 is a necessary task if: