If you've tried these steps and still see the error, it's possible your has reached its activation limit. You may need to contact your university's IT department or IBM Support to have the code reset. If you'd like, I can help you: Find the IBM Support contact portal
Have a different error code? Check our companion guides for "errcode 1 subcode 19" (license server timeout) and "errcode 17" (expired license). If you've tried these steps and still see
Use the (not the main program).