| Issue | Cause | Resolution | | :--- | :--- | :--- | | | The downloaded file is corrupt or incomplete. | Re-download the license file from the Customer Portal. | | "License limit exceeded" | You have added more hosts/VMs than the license permits. | Purchase additional sockets/instances or remove unmanaged workloads. | | "Support has expired" | The maintenance period on the license file has ended. | Contact your reseller to renew maintenance and download the new license file. | | Portal Access Denied | The user account is not linked to the company profile. | Contact your Veeam Account Manager or Reseller to have your email invited to the organization's portal. |
: A fully functional version limited to 10 workloads . It is free for production use and does not require a separate commercial license file for the basic 10 instances . Subscription vs. Perpetual : download license veeam backup
If you purchased through a reseller or use a Veeam Service Provider Console (VSC): | Issue | Cause | Resolution | |
A: Separate product. Use the same My.Veeam.com portal but select “Veeam Backup for Microsoft 365” from the product list. | | Portal Access Denied | The user
If you want, I can produce exact UI steps for your Veeam version (e.g., VBR 13 or 9.1) or provide PowerShell/REST API commands to upload a license — tell me which Veeam version and management method you use.
: Click the Download button to save the license file (typically a .lic file) to your local machine. Applying the License
the license on a specific platform like Windows or Linux, or are you looking for a trial license KB1191: Veeam Product Licensing